HD STEREO HEADSET
Please use the information below to help with setup and issues with EX-05s. Please only contact support when you have checked the FAQ section, manual and any setup videos for guidance.
Download PDF EX-05s manual
The game sound volume control does not work/Only the chat volume control works on my headset but I have connected the RCA cables to my TV
1. This is a feature of the USB connection. You can adjust the game sound/chat sound mix within the PS4 settings
2. This set up will only work if your TV has Audio OUT. Most TVs do not have this. If your TV has Audio OUT, you will see two banks of RED/WHITE RCA sockets one marked Audio IN and the other Audio OUT. Make sure that you set the PS4’s audio device settings to ‘Chat Only’
How can I get the game/chat sound separated if my TV does not have audio out?
1. You will need a RCA to 3.5mm audio adaptor which may be connected to the headset’s RCA cables and plugged into the TV’s headphone socket. You will need to set the Audio output in the PS4’s settings to ‘Chat Only’
2. If your TV does not have a headphone socket you will need other equipment, please contact Gioteck Customer Support for further advice: http://www.gioteck.com/contact-support/
The game sound volume control does not work/Only the chat volume control works on my headset
This is a feature of the USB connection
Still having issues? Contact our support team